Your Privacy Matters to Us

Introduction

INAIVOM respects the privacy of its users and recognises the importance of protecting personal information shared through our matrimonial platform.

This Privacy Policy describes our practices relating to information collected when you create an account, build a matrimonial profile, search or interact with profiles, purchase services, submit verification information, communicate through the platform or otherwise use INAIVOM.

By accessing or using INAIVOM, you acknowledge that your information will be handled in accordance with this Privacy Policy and applicable law.

Information We Collect

The information collected depends on how you use INAIVOM and the information you choose to provide.

Account Information

• Name
• Email address
• Mobile number
• Login and account-related information

Matrimonial Profile Information

Depending on the profile fields and features available on INAIVOM, you may provide information such as:

• Age or date of birth
• Gender
• Location
• Education and occupation
• Family and lifestyle information
• Matrimonial preferences
• Photographs
• Horoscope information where voluntarily provided
• Other information added to your matrimonial profile

Technical Information

We may automatically collect certain technical and usage information when you access INAIVOM, including:

• IP address
• Browser and device information
• Operating system information
• Login and session information
• Pages or features accessed
• Security and diagnostic logs

How We Use Your Information

We may process information for purposes reasonably necessary to operate, secure and improve INAIVOM.

These purposes may include:

• Creating and managing your account
• Creating and displaying your matrimonial profile
• Providing profile search, discovery and recommendation features
• Applying your partner preferences
• Enabling permitted communication between users
• Managing favourites, shortlists, visitors and related features
• Processing memberships and purchases
• Providing verification services requested by users
• Providing customer support
• Sending service-related notifications
• Preventing fraud, abuse, impersonation and unauthorised activity
• Investigating reports and enforcing platform policies
• Maintaining security and audit records
• Improving platform functionality and user experience
• Meeting applicable legal and regulatory obligations

Matrimonial Profile Information

INAIVOM is a matrimonial platform. Certain information you add to your profile is intended to be visible to other eligible users according to the platform's features, permissions and privacy settings.

Profile visibility may depend on account status, membership, verification status, privacy settings and other platform rules.

Users should not misuse, scrape, reproduce, distribute or use another member's information for unauthorised purposes.

Verification Information

If you voluntarily request or participate in a verification service, INAIVOM may collect information and documents necessary to process the applicable verification.

Depending on the service requested, verification information may include identification information, documents or other supporting information required for that specific process.

Verification information is used for the requested verification process, fraud prevention, security, record-keeping and other purposes permitted or required by applicable law.

Payment Information

When you purchase a membership, verification service or another paid feature, payment processing may be performed through an authorised third-party payment gateway.

INAIVOM may receive and retain transaction-related information such as:

• Transaction or payment reference
• Amount paid
• Purchased service or membership
• Payment status
• Invoice or billing information
• Transaction date and related records

Payment credentials handled directly by a payment gateway are subject to that provider's security and privacy practices.

How Information May Be Shared

We do not disclose personal information indiscriminately. Information may be shared where reasonably necessary to provide or protect the service or where required by law.

Other INAIVOM Users

Information designated for profile visibility may be displayed to other users according to applicable platform settings and permissions.

Service Providers

Information may be processed by authorised service providers that support functions such as hosting, infrastructure, communications, payments, security, analytics or verification.

Legal Requirements

Information may be disclosed when reasonably necessary to comply with applicable law, lawful governmental or judicial requests, protect rights or safety, investigate fraud or misuse, or enforce INAIVOM policies.

Business Transactions

If the business or platform undergoes a merger, restructuring, acquisition, transfer or similar transaction, information may be transferred subject to applicable legal requirements and appropriate safeguards.

Cookies & Similar Technologies

INAIVOM may use cookies and similar technologies where necessary for platform operation, authentication, security, preferences, performance and related purposes.

Your browser may allow you to manage or restrict cookies. Disabling certain cookies may affect some platform features.

Data Security

INAIVOM uses reasonable administrative, technical and organisational measures intended to protect information against unauthorised access, disclosure, alteration, loss or misuse.

No internet-based system or method of electronic storage can be guaranteed to be completely secure. Users should also take reasonable precautions to protect their accounts and personal information.

Data Retention

Personal information may be retained for as long as reasonably necessary for the purposes for which it was collected, including providing the service, maintaining legitimate business records, resolving disputes, preventing fraud, enforcing agreements and complying with applicable legal obligations.

Retention periods may differ depending on the type of information, account status, service used and applicable legal requirements.

Information may be deleted, anonymised or securely retained where continued retention is permitted or required by law.

Your Privacy Rights & Choices

Subject to applicable law and platform functionality, users may have options relating to their personal information.

• Review certain account and profile information
• Correct or update certain information
• Manage available privacy settings
• Manage applicable notification preferences
• Request assistance regarding personal information
• Request account deletion subject to applicable retention requirements
• Withdraw consent where processing relies on consent and withdrawal is legally available

Certain requests may require identity or account verification before they can be processed.

Account Deletion

Users may request deletion of their INAIVOM account through available account functionality or by contacting support where applicable.

Following a valid deletion request, information associated with the account will be handled according to applicable law and INAIVOM's legitimate retention requirements.

Some information may need to be retained for purposes such as fraud prevention, transaction records, dispute resolution, security, regulatory obligations or enforcement of legal rights.

Age Requirements

INAIVOM is intended only for persons who are legally eligible to use a matrimonial service and meet the minimum age requirements specified by applicable law and INAIVOM's Terms of Service.

INAIVOM is not intended for children. Users must not create matrimonial accounts for persons who do not meet the applicable eligibility requirements.

Third-Party Services & Links

INAIVOM may integrate with or contain links to third-party websites, services, payment providers or other external platforms.

Third-party services operate under their own terms and privacy practices. INAIVOM is not responsible for the privacy practices, content or security of independent third-party services.

Users should review the applicable privacy policies before providing information directly to third parties.

Changes to This Privacy Policy

INAIVOM may update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements or business practices.

When the policy is updated, the revised version and applicable effective or last-updated date may be published on this page.

Users are encouraged to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact INAIVOM through the available support or contact channels.